Public API Service Traffic / Slowdown

Incident Report for Tranztec® Platform

Resolved

This incident has been resolved.

Posted Dec 08, 2023 - 08:46 EST

Monitoring

The issue has been identified as a back end network related issue within one of API data centers. The API has been returned to normal service at this time and our team is monitoring to ensure 100% resolution.

Posted Dec 07, 2023 - 20:04 EST

Investigating

We are noticing major traffic on our public API servers that are causing slowdowns in processing at this time. Our team is investigating.

Posted Dec 07, 2023 - 16:44 EST

This incident affected: Tranztec® Webservices API.